How can I track my order?
By default, you will be notified via email with your order confirmation and shipping confirmation. If you don't receive these emails, please contact us. Depending on your selected shipping method, you can track your package online. Your tracking number and link (if available) should be included in the shipping confirmation email. If you create an account with us, you will find an overview of all your orders and their status after logging in.
Do you ship internationally?
Yes, we ship worldwide. Our distribution centers are located in the U.S. and Europe. Orders placed within these two areas will not face custom fees. If you wish to send an order to a country that we do not currently have on the list, please contact us, and we will solve everything according to your wishes by creating a custom order.
How long does it take to ship to my country?
We usually process orders within 1-2 business days, and shipping time is reliant on the selected shipping method.
Why is every product unique?
There is no such thing as two full-grain leather products that look exactly alike. Genuine leather is a natural, "living" material, each square inch of your leather wallet, bag, sleeve or any other product has its own unique structure, hue and patina that comes with time.
The leather’s color has been changing slightly over time. Is this a problem?
Not at all. Unlike artificial leather, our genuine leather is a specific, "living" material that changes with time. It is a natural process that gives each leather product the sought after vintage look.
Is my product water-resistant?
Leather is a natural material that can soak up water, but only to a certain extent. It is definitely not 100% water-resistant. Too much water can destroy a leather product as well as its structure, color and quality. We strongly recommend you protect it from rain or any other kind of liquid!
How should I take care of my leather product?
Our leather products do not need any special treatment (unlike leather shoes, for example). However, there are certain tips you might want to follow to protect your wallet, bag, sleeve or other Danny P. product. Have a look at them on our blog!
Unfortunately, it's an unwanted gift. How can I return it?
All information and how to exchange or return the product can be found here.
Can I sell Danny P. products in my store?
Sure, just get in touch, and we can talk details! You can reach us via email: email@example.com.
Is our packing recyclable?
Yes, we only use recyclable paper for our packaging.